Frequently Asked Questions
Everything you need to know about your STM gear and orders.
What is the standard shipping time for STM orders?
Standard domestic shipping typically takes 3-5 business days. Express options are available at checkout for athletes who need their gear sooner.
How do I ensure I select the right size for performance apparel?
Each product page features a detailed size guide with specific measurements. We recommend measuring your chest, waist, and hips to ensure a secure, aerodynamic fit.
What is your return policy for sports equipment?
We offer a 30-day return policy on all unused items in their original packaging. Please note that for hygiene reasons, certain base layers and compression gear cannot be returned once opened.
Are STM products covered by a warranty?
Yes, all STM technical gear and equipment come with a 1-year manufacturer warranty against defects in materials and workmanship.
Do you offer team discounts for bulk orders?
Absolutely. We provide tiered pricing for sports clubs and school teams. Please contact our sales team via the 'Bulk Orders' page for a custom quote.
How should I care for my high-performance fabrics?
To maintain moisture-wicking properties, we recommend washing in cold water with similar colors and avoiding fabric softeners or high-heat drying.